Repair & Calibration Service Center

We are a nationally known repair & calibration service center and a leading sales distributor for several industry-leading underground utility locating equipment brands. We specialize in both sales and service in electromagnetic pipe & cable locators, metal detectors, ground-penetrating radar (GPR), water leak detection equipment, and video pipe inspection cameras.

Instructions:

  1. Download the REPAIR FORM.
  2. Include a COMPLETED copy of the Repair Form in the box.
  3. Properly package your equipment.
  4. Ship equipment to our Lebanon, TN location (address on form). (Via UPS, FedEx, etc.)
  5. If you check the box on the form, we will contact you with an estimate.
  6. Per your approval, we will repair your equipment and return it to the address provided on the Repair Form.
  7. We will provide a 90-day warranty.
Note:
  • Our Labor rate is $125/hr.
  • A $62.50 estimation fee and shipping charges will apply to any line locator where repair services are declined and returned un-repaired.
  • A $125 estimation fee will apply to all inspection cameras and GPR carts.

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Experience is Knowledge

We offer over 200 years of combined industry experience and more than 100 years of combined expertise in repairing pipe and cable locating equipment, metal detectors, water leak detection devices, cable fault locators, ground-penetrating radar (GPR), video pipe inspection cameras, and other tools essential to the underground utility industry.

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Quality

We are committed to providing our customers with the highest quality standards in the repair industry, a commitment to quality that has been recognized repeatedly by our many thousands of clients. We offer quick turnaround, factory-approved calibration standards, and every repair includes a warranty that we take very seriously.

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Versatility

We specialize in repairing and calibrating Vivax-Metrotech and Impulse Radar equipment.


Quick Turnaround Time

Our average in-shop repair time is just three business days. We stock a large selection of genuine replacement parts for most major brands, which helps us avoid unnecessary delays in our repair process.

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Affordable

Our repair estimates are among the lowest in the industry, and our customer retention rates are among the highest. We stock tens of thousands of dollars worth of parts. We can provide device-level isolation on circuitry, and we have the best training and most motivated repair technicians in the industry. All this expertise leads to quick turnaround times, fewer parts needed, and less labor required. We pride ourselves on offering customers the best possible value. Our versatility can also provide additional savings to any fleet management professional responsible for maintaining multiple brands of locators and devices.

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Risk Free

To show our customers our prices are fair and affordable, we provide an estimate before any repair. If you choose to proceed, we will waive the $62.50 estimation fee (pipe and cable locators only).

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Guaranteed Satisfaction

Are you ready to give us a try today? We guarantee you'll be satisfied with your repair experience. If you're already a satisfied Tracer customer, we truly appreciate your business and are excited to handle all your future repair and calibration needs.


Trade-In's are Welcomed

We provide numerous options for our customers to upgrade their older equipment. We accept trade-ins from most manufacturers. Value depends on condition and make & model.


Our Shipping Address

Tracer Electronics LLC

6981 Eastgate Blvd.,

Lebanon, TN 37090


The Repair Process

  1. Download the REPAIR FORM.
  2. Properly package your equipment in an appropriate box.
  3. Include a copy of the completed repair form in the box.
  4. Ship the box to: 6981 Eastgate Blvd., Lebanon, TN 37090
  5. Upon receiving we will provide an estimate.
  6. Per approval we will complete repair and return.

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Call us today!

Call (615) 285-3952 for more information or simply send us your locator along with your contact details. We will happily offer a FREE repair evaluation and an estimate of the cost.

Repair and Calibration