Important Announcement

  • Impulse Radar

    January 28th, 2020

    Tracer Electronics LLC has agreed to become the USA Service & Repair Center for Impulse Radar.
    Impulse Radar of Malå Sweden has announced a service and repair partnership with Tracer Electronics LLC of Lebanon, Tennessee, USA. Tracer Electronics LLC will assume the support role of providing factory warranty and repair services to its fast growing list of Impulse Radar customers. Tracer Electronics LLC reputation for providing quality and affordable repairs to the underground utility locating industry has made this partnership the perfect choice for Impulse Radar's "Best-In-Class" service strategy. Impulse Radar is dedicated to manufacturing the industries best GPR system and this partnership provide its customers the same level of after sale support.

    "We at Tracer Electronics believe in lowering the cost of ownership of all products that we sell. It is refreshing to know that Impulse Radar is completely behind our commitment to our customers, so much so that they are also offering a 2-year warranty on every PinPointR GPR Cart."

    -Patrick O'Harold - VP Sales & Marketing

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    TRACER ELECTRONICS LLC
    6981 Eastgate Blvd.
    LEBANON, TN 37090

  • Vivax-Metrotech

    January 8th, 2010

    As of December 31st, 2009, the Metrotech factory service center located at 5211 Linbar Drive, Suite 503, Nashville, TN 37211 has closed its operations for business.

    Tracer Electronics LLC is pleased to announce that we have entered into an agreement to provide full factory repair services and support for the entire Metrotech and Vivax product lines. Tracer Electronics LLC has extensive experience in the repair and calibration of all products offered by Metrotech Corporation and we look forward to providing a seamless transition for all your future locating equipment repair needs. Tracer Electronics LLC guarantees to provide Metrotech/Vivax customers the best possible service experience.

    TRACER ELECTRONICS LLC
    6981 Eastgate Blvd.
    LEBANON, TN 37090

    Repair Instructions:
    No return authorization number required. Simply box the instrument(s) and ship to the above address. Please include in each shipment the bill and ship to addresses, a contact name and telephone number and a brief description of the issue affecting your locator. Also please indicate if you would like an estimate before repairs are performed.

    We are excited about this new partnership and we look forward to doing business with your organization. If you have any questions, please do not hesitate to contact us for any additional information.

    Sincerely,


    Ken Smith
    Tracer Electronics LLC

    (615) 285-3952
    ksmith@tracerelectronicsllc.com


    Revised August 2014 - Updated address

Warranty Repair Center